Information

No. You can book a session directly. You do not need to know the name of a condition or have everything worked out before your first session. You can begin by explaining what has been difficult and the kind of support you are hoping for.

Yes. You can seek support while coping with uncertainty, stress, loss or a difficult period. You do not have to arrive with a major goal. Your clinician can help you express feelings, make sense of your experience and consider what support would be useful.

Coaching often focuses on personal or professional goals, decisions and practical steps forward. Counselling and psychotherapy can address emotional distress, mental health concerns, relationships and recurring patterns. Their methods and areas of focus can overlap. At The Lion Mind, the work is guided by your needs, the purpose of the service and your clinician’s relevant training. You do not need to choose the right label before enquiring.

At The Lion Mind, we draw on a range of evidence-based coaching and therapeutic approaches, tailored to your concerns, preferences and goals. Your clinician selects and integrates methods according to their training, relevant research and what is useful for you.

Sessions may include emotional support, guided reflection, psychological education, therapeutic exercises and practical strategies. You can ask how an approach relates to your needs, and your feedback helps shape the work as sessions develop.

Tell us what you are looking for through our enquiry channels. We can discuss the support available and help you consider a suitable appointment. You can also review clinician profiles and ask about experience with your concern before booking.

Standard coaching, counselling and psychotherapy sessions last 50 minutes. A calendar slot may also include a scheduling buffer; this does not extend the session itself. Check your selected clinician’s booking details for the session length and any additional appointment information.

Fees vary according to the clinician and service selected. Current fees are shown in our booking calendar. Check the appointment type, session length and total fee before confirming your booking, or contact us if you need clarification.

Our centre is at 3 Ubi Avenue 3, #05-01, Singapore 408857. Visits are by appointment. You can find directions and opening hours on our Contact page.

Your clinician will explore what brought you in, how it affects your life and what you hope to receive from your sessions. You can ask questions about the approach, consent and confidentiality. The session provides support as well as an opportunity to understand your concerns. Complete the required registration and consent arrangements before the session begins.

There is no fixed number. The plan depends on your concerns, priorities and how the work develops. You and your clinician can review what is useful and discuss whether to continue, change the focus, space sessions further apart or bring the work to a close.

The frequency is discussed according to your needs and circumstances. Weekly appointments may be useful for some people, while others agree on a different schedule. Let your clinician know about practical or financial constraints so these can be considered when planning sessions.

No. We do not require you to buy a package or attend indefinitely. You can discuss your priorities and review the plan as the work develops. When you are ready to finish, your clinician can help you reflect on what has been useful and consider how to maintain it.

Please give at least 48 hours’ notice. Under our current appointment policy, payments are non-refundable, and late cancellations, missed appointments and changes within 48 hours are subject to the full session fee. Contact us promptly about emergencies or illness to discuss the applicable arrangements. Review the full Client Informed Consent before booking.

Yes. Your clinician can help you understand patterns, explain relevant concepts, explore options and practise useful responses. You remain involved in decisions about your life and the direction of your sessions. Professional guidance works alongside emotional support, with the focus agreed according to your needs.

Conversation can help you express feelings, understand experiences and notice patterns. You should also be able to understand the purpose of the work. If you are unsure, ask what the current focus is and how it relates to your concerns. Emotional support itself can be valuable; not every session needs an exercise or Action Plan.

You can discuss changes in the areas that matter to you, such as coping, relationships, distress or daily functioning. Your clinician may use feedback or questionnaires where useful. If the same discussions repeat without helping, raise this so the focus, approach and next steps can be reviewed.

Exploring difficult experiences can leave you emotional or tired. Let your clinician know how sessions affect you. If distress persists, intensifies or disrupts daily life, contact the centre to discuss an earlier appointment or appropriate support. You do not have to wait for your next scheduled session to raise a concern. Seek urgent help if you cannot stay safe.

You can explain what feels uncomfortable or unhelpful, or contact the centre through our enquiry channels. We can discuss adjustments and other options, including another clinician where available. Your feedback is welcome and helps us understand the support you need.

Therapeutic discussions take place within scheduled appointments. Our enquiry channels can be used for booking, practical matters or requesting an appointment to discuss concerns. They do not provide ongoing coaching or therapy by message or an immediate crisis response. You can note matters to bring to your next session.

Your information is handled according to our confidentiality and consent arrangements. The limits are explained before sessions begin, including circumstances involving serious safety concerns, safeguarding or required legal disclosure. The consent information also explains professional consultation or supervision. You can ask how these arrangements apply to your situation.

Our published Client Informed Consent describes video and audio recording arrangements. Review this information and ask how it applies to your selected appointment, including the purpose, use and storage of recordings, before agreeing to sessions.

Standard coaching, counselling and psychotherapy appointments focus on the support you have booked. Screening questionnaires may help your clinician understand concerns and review progress, but they are different from formal diagnostic assessment. If you need a particular assessment or report, enquire beforehand so the relevant service, professional qualifications and availability can be clarified.

Medication prescribing and medical certificates require an appropriately registered medical doctor. Our standard coaching, counselling and psychotherapy appointments do not include these medical services. If you need either, confirm the appropriate service and practitioner before booking. Your sessions can take place alongside medical care. See the MOH mental health services guide.

The Lion Mind provides scheduled appointments. For a medical emergency, call 995 or go to the nearest A&E department. Call 999 if police assistance is needed for immediate danger. Do not wait for an enquiry response or scheduled appointment. Singapore emergency contacts.